The 24 examples in this white paper are real — gathered from partners working with all types of businesses to help them get the most from their CRM software.

What is a Partner Portal? What do my channel partners have access to? What business pains does it solve? How do I install a portal? How do I see a live demonstration?

This post will focus on all the new enhancements to the Activity Feed feature in Microsoft Dynamics CRM 2011. The official build is not yet available, but the beta build was released May 10th.

Register for the All-Access event pass for admission to keynote addresses, regional presentations, track sessions, and more. And get an exclusive look at what’s new from Microsoft at the Solution Innovation Center.

As a software organization with one of the largest Microsoft Dynamics CRM consulting staffs in the world, Axonom takes great pride in serving our customers. We are ONLY focused to implementing CRM related projects, this is our true expertise and one of the reasons why our staff is very successful.

After completing Microsoft CRM 2011’s setup to Claims Based Authentication and IFD you might see the following error when trying to configure CRM 2011 Outlook Clients. “Cannot connect to Microsoft Dynamics CRM server because we cannot authenticate your credentials. Check your connection or contact your administrator for more help.”

Many organizations have multiple back-end systems that utilize different interfaces. Using Microsoft Dynamics CRM out-of-the-box, the only way to see data from other systems is to either open the interface for the other systems or synchronize the data into the CRM system.

When it comes to investing in additional CRM functionality, “custom coded” CRM systems have hidden risks. Albeit very small, there is an open chance of a stalled upgrade, shut down from bad code, or even worse, high jacked by internal or external coders. Ok, the last example is a bit extreme but find that one disgruntled employee and there you go!

Dashboard reporting control is available in Dynamics Marketplace and is distributed for no charge by Microsoft. Using this managed solution, reports can easily be added to the dashboard. The only piece of information you need is the report id, which tells the dashboard which report to display.

The only way to add a navigation link in Microsoft Dynamics CRM 4.0 is to edit the xml to add a node. In Microsoft Dynamics CRM 2011, in addition to messing with the xml, the form ui can be used to modify the navigation pane. But if you want to enable the PassParams option, you will still need to export the solution, manually edit the customizations.xml file, zip it up and reimport.

Now that Convergence 2012 has come and gone, I want to take a minute to reflect on my experience at Microsoft’s annual conference for Dynamics’ evaluators, customers and partners. This post is solely my own review and in no way reflects the views of Axonom or its employees.

MSI Systems Integrators lack of streamlined data and customer management capabilities, resulted in inefficiency, lost opportunities, and millions of dollars in lost revenues. To maintain its growth and capture more revenues, MSI teamed up with Axonom and KnowledgeDNA to create a solution using Microsoft technologies and software developed by the partners.

Roland DGA depends on dealers to sell its wide-format inkjet printers, vinyl cutters, 3-D scanning and milling equipment, and engravers. To support and develop working relationships with dealers, the company selected Powertrak Portal and Microsoft Dynamics CRM to help support its dealers and provide better insight into sales, marketing, and service events.

Sales and service professionals require access to update and send mission critical data anytime, anywhere. An iPad or Android tablet gives the mobile workforce a device to do their jobs better and faster. Add CRM and other business applications to the mix and they now have the tools to sell more, sell faster, increase revenues, market share, and profitability.

The Local Government Association (LGA) represents the local authorities of England and Wales, some 450 bodies in total. The organization selects business systems, Microsoft Dynamics CRM and Powertrak, making it accessible to everyone in the organization.

The Powertrak for Tablets promotion is available exclusively to new Axonom customers. To qualify, customers must purchase a minimum of 15 Powertrak for Tablets licenses by January 31st, 2012. For every Powertrak for Tablets licenses purchased, Axonom matches with a free iPad 2 (16GB).