Software Advice, a company that reviews CRM software, surveyed a random sample of 1,940 salespeople who use mobile CRM in order to understand how it benefits their companies, which features they regularly use and what requirements they feel are most important for a mobile CRM system to meet.
At Axonom, we deliver software to enhance whatever CRM platform you’re on. Powertrak enables sales professionals to configure sales quotes and orders, perform complex product configurations, and price products via browser-enabled devices.
Together, Salesforce.com or Microsoft Dynamics CRM and Powertrak Configure-Price-Quote (CPQ) delivers a powerful sales tool to empower the sales team to run their business from a mobile tablet. As a result, they will close more business and increase sales by completing the order and walking the customer through a complex configuration – right on the spot.
In the Software Advice study, discover how many sales professionals use CRM on mobile devices today? What types of benefits they are receiving from accessing CRM on tablets and smartphones? Find out the what sales professionals say are the top requirements for the mobile CRM system.
Key Findings
- Nearly all salespeople using mobile CRM (82 percent) say that accessing their system on smartphones and tablets greatly or moderately improves the quality of their CRM data.
- Reps using both smartphones and tablets to access their CRM were much more likely to realize specific benefits, with 50 percent saying this improved efficiency and productivity.
- Sales content management was most-cited as a regularly used feature (37 percent), even ahead of reviewing and inputting contact information (31 percent).
For those interested in this study, read more about the Mobile CRM Software findings on the Software Advice website.
Software Advice helps buyers choose the right software. As a trusted resource, our website offers detailed reviews, comparisons and research to assist organizations in finding products that best fit their current and future needs.
We have a team of software experts who conduct free telephone consultations with each buyer to shortlist systems best suited to their company’s specific requirements. Having a real conversation with our buyers allows us to fully understand their needs so we can match them with the right software vendors—eliminating weeks from the research process. Our software experts have advised more than 160,000 software buyers to date across various and niche software markets.