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High Tech Industry - Powertrak™ Service Revenue Management

Powertrak Service Revenue Management

Billing time and expenses is a crucial function for many businesses as the world moves toward a global service-based economy. Field service specialists, professionals of all types, and customer support personnel all need to track a charge for a very precious commodity - their time! With mobile workers, a web-based time and billing tool is needed to get time entered and into accounting quickly.

The Powertrak Service Revenue Management software module, offered as part of the Powertrak suite of Microsoft CRM add-ons, offers multiple work rates, chargeable and non-chargeable codes and a simple project tracking front-end to handle all types of charges and service businesses. Because the software module sits right on top of Microsoft Dynamics CRM 2013, staff can update activity call notes and book appointments right inside one system. Easily add work rates, project attributes, expense categories and other critical dimensions within a simple administrative interface to keep system costs down.

Better yet, managers and staff can verify that all hours are accounted for and maximize both utilization and realization. It works for both inside and outside staff worldwide to increase your income.

Couple Powertrak Time and Billing with tailored versions of other add-ons, including Product Configurator, to streamline interactions, reduce paperwork and grow strong relationships with customers and partners.

Powertrak Time and Billing Video Demonstration

Keep Your Services Team Billable and Maximize ROI

In this Time and Billing demonstration, we will show how billing managers utilize the billing features and functions of Powertrak Service Revenue Management.

See how billing managers use Powertrak Reports, Dashboards, and Charts to monitor a project's budget status and review their staff's performance.

Learn how to build templates and enter budget caps for both project time and related expenses. Then pull real-time reports and project's milestone status to determine whether the project is currently over budget, has the possiblity to go over, or is on budget.

Billing managers now have the tools to make real-time business decisions by viewing performance metrics (by project and/or staff member) with utilization and realization reports, project comparison charts, and project review dashboard.

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Quick Time & Expense Entry
Browser-based Quick Entry Including Mobile for Easy Use

Color-coded Project Health Indicators
The green, yellow and red indicators gives a real-time analysis whether a project is on budget, close to going over budget, or is currently over budget.

Projects with Rich Detail to Match your Business

Flexible Rates
Flexible Work and Expense Rates to Maximize Revenue

PRM Ready
Supports Employees and Channel Partners

Full Realization and Utilization
Optimize Staffing and Drive Revenue


Unlimited Projects and Tailored Details - Quickly set up projects and review time and revenue status as-you-go inside your browser. Set the system up for field service or a wide variety of other professions.

Flexible Work Rates, Expense Rates and Categories - An easy-to-use administration module supports unlimited work rates, billable/non-billable categories and expense tagging.

Fast in-line Time and Expense Entry - Fast time and expense entry in one browser screen that shows your prior entries for instant validation, completeness and accuracy.

Browser-based for both Inside and Outside Personnel - Access the entire system from anywhere including the full Microsoft CRM and Powertrakproduct line.

Full Management Reporting and Real-Time Analysis - Reports and real-time analytics track how much time is really charged and how much is actually billed.

Easily Modifiable and Extendible - All Powertrak modules are built with the optional Powertrak Application Builder, so that you can modify virtually everything in the system.

Optional integration to Accounting - Fully access the Microsoft GP and Collection data to keep the entire account management picture in focus while you run your projects.

Product Details
In-line Time and Expense Entry
  • Add unlimited time and expense entries in one easy-to-use form to minimize screen flashing.
  • The system shows you period-to-date totals and entry details to make sure that all time is accounted for and avoid duplicate entries.
  • With Powertrak time and billing administration, you can set up unlimited rates, types and categories to minimize billing disputes and make time entry simple.
  • Powertrak helps you maximize your revenue and keep your staff happy!
Built-in Timesheet verification
  • Powertrak shows everything that you need to know about a project in one place. Cumulative totals help account for all hours.
  • Multiple status codes show non-chargeable time in the same system to keep data entry simple.
  • Managers can look at all staff activity across all projects to keep revenue on forecast.
Web-based for Anywhere Access
  • Remote mobile professionals run the new global workforce for many businesses.
  • For both inside and outside staff, access is right inside their browser 24x7 from anywhere in the world.
  • Staff training is minimal and the familiar Microsoft Dynamics CRM interface keeps administrative costs down.
  • The thin browser-based application gets your people billing fast and saves expense-reporting headaches.
  • Maximize your staff productivity and improve retention today.
Manage Utilization and Realization
  • Managing complex projects across multiple locations is a tough job.
  • With rapid data entry and thoughtfully categorized hours reports, managers can see who is on track to meet their budgets by projects and by person.
  • Time and Billing shows your chargeable and nonchargeable hours mix and allows easy comparison to standards.
  • Drill into actual billings to see how close you are to maximizing your revenues. The system also highlights personnel and individual project issues.
  • Because everything is web-available, you don't need to learn proprietary applications spend chargeable time in meetings to figure out where you are.
  • Powertrak gives you a simple, efficient way to bill time and manage your staff.
Built on Microsoft Dynamics CRM 2013
  • Microsoft Dynamics CRM provides a safe path for scalability, integration, and business value based on Microsoft .Net and Web Services architecture.
  • Powertrak is built on the same foundation and shares the same data, while providing full extendibility outside the Microsoft Dynamics CRM schema and database.
Easy set up for Rates, Types and Projects
  • Powertrak provides a simple administration interface to set things up and make changes.
  • Table-driven values for all work codes, rates, statuses, project attributes and categories mean that you can spend more time billing and less time on system administration.
  • You can tailor the system to get familiar terms, work rates and industry-specific values to provide you with a modifiable, high-function solution.
Quick Access to GL and AR
  • Integrate to your back-office GL, AR and cash management systems right within Powertrak Time and Billing to save lookup time and keep projects on solid cash footing.
  • For Microsoft GP users, Powertrak gives you an integrated, complete view of all customer data to keep projects under control.
  • With optional workflow and integration modules, Microsoft Dynamics CRM can actively trigger project status alerts when unfavorable conditions arise and provide integration with a variety of back-office systems.
Optional Advance Functions
  • Optional Powertrak portal modules provide a complete mobile information source for professionals and channel-driven service organizations.
  • Everything from service logs, order status, serial number detail and knowledge bases are there for professional staff any time and anywhere.
  • Powertrak Education monitors staff and partner certification and skills to make sure that the right personnel are taking care of your customers.
A Complete CRM Solution
  • Add some of the 25+ Powertrak modules or build your own to keep your unique customer service culture.
  • Tap into the rich Powertrak product heritage of over 8 years of developing robust award-winning solutions-you can have it all today with the safety and comfort of Microsoft Dynamics CRM to round out a complete one-stop solution.

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Product Configurator Demonstration

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Deployment Options

On-Premise or On-Demand (SaaS)

Integration: and Microsoft Dynamics, or Stand-alone

Contact Us

Axonom, Inc. Headquarters
Minneapolis, Minnesota

6462 City West Parkway, Suite 200
Minneapolis, MN 55344

888-814-2880 (Toll Free)
Support: 888-814-1884 (Toll Free)
Fax: 952-653-0404
Local: 952-653-0400


For More Information: Prospective Customer

For More Information: Prospective Partner

Customer Testimonial

"We were able to implement and start using Powertrak Time and Billing in less than one day, driving down our costs while simultaneously meeting our complex requirements. Axonom’s cloud-based offering, wizard-based set up and quick-start implementation services enabled our rapid deployment."

iPractice Group

"Powertrak Time and Billing provides my team the convenience of entering the critical time and expense data regarding our delivery projects right from within the Microsoft Dynamics CRM interface. The ability to integrate with our Microsoft Unified Communications practice makes Axonom's solution a true win for Convergent."

Director of Operations
Convergent Solutions Group

"Designer interface for enhancements is great! Integration with CRM adds nice functionality and compliments well. Time and Billing Module has some solid connections to CRM data stores. Survey Module integrates pretty well to CRM and allows for targeted customer feedback."

VP Operations

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Powertrak Time and Billing Overview.PDF
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