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Powertrak Visual Call Guide Builder

     

General Module Functions and Benefits for Powertrak Visual Call Guide Builder

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Interactive Guide Builder Shell
A filterable result pallete minimizes training






Flow-chart
Visual flow control of rules show script branching and prevent logic errors





Silverlight Drag and Drop Graphics
Drag and Drop Silverlight feature with snap-to-grid and built-in wizard flow simplify guide construction and maintain integrity






Product Benefits

Simple Administration, Less Training
  • Interactive Guide Builder Shell with a filterable result pallete minimizes training.
Browser-based, Easily Run from Anywhere
  • Customer and Dealer Support Management
  • Runs from any Silverlight-enabled Web Browser, Anywhere, Anytime.
Flexible, Supports Service, Marketing, Surveys, any other Interaction Flow for Internal and Website Use
  • Automate any interactive flow, from customer service, lead management, order taking, surveys on internal or external websites.
Comprehensive, Saves Time with Cross-module Functions like Product Configuration
  • Works with other modules such as Product Configuration, Event management for streamlined, accurate interaction.
Silverlight Drag and Drop Graphics to Provide a Leading Edge User Experience
  • Drag and Drop Silverlight feature with snap-to-grid and built-in wizard flow simplify guide construction and maintain integrity.
Familiar Flow-chart like Interface to Minimize Admin Training
  • Data aware response objects enable one-stop maintenance of features such as radio-button, checkbox and other reply type with input validation.
  • Visual flow control of rules show script branching and prevent logic errors.
One-stop, with Copy and Template Functions Preserved to Streamline Guide Building
  • On-the-fly review function streamlines “build-it / watch-it” to ensure accuracy.
Powerful Feature Set, such as Master Questions, Scoring and other Pre-built Objects for Efficiency
  • Maximize script effectiveness through revision via copy, reusable templates and master questions to improve responses.
Active, Drives Follow-up Actions such as Callbacks, Scheduling, Routing
  • Optionally integrated with CRM scheduling, call-back, configurable next actions and workflow-driven routing to ensure action and follow-up.
  • Foundation for upcoming release of Wizard Builder for rules-driven accuracy and simplicity for any CRM/PRM screen entry.

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Contact Us

Axonom, Inc. Headquarters
Minneapolis, Minnesota

7401 Metro Boulevard, Suite 200
Minneapolis, MN 55439

888-814-2880 (Toll Free)
Support: 888-814-1884 (Toll Free)
Fax: 952-653-0404
Local: 952-653-0400

Email: marketing@axonom.com

For More Information: Prospective Customer

For More Information: Prospective Partner