• Powertrak Overview
• Powertrak Core
• Powertrak Mobile
• Advanced Marketing
• Event Management
• Contact Center
• Service Management
• Powertrak for SharePoint
• Customer Portal
• Powertrak Application Builder

• Dynamics CRM Overview

• High Tech
• Association Management

Powerful Microsoft Dynamics CRM Extensions Enhance Enterprise-Wide Relationship Automation

Powertrak™ CRM for Microsoft Customer Relationship Management

More than ever, organizations today are challenged to provide complete customer service to the right customers and keep them happy. Selling, marketing and servicing now involve more than just customers -- It involves multiple business partners, consultants, and even the Web.

Powertrak, a powerful Microsoft Dynamics Customer Relationship Management (CRM) extension, provides high tech companies, member-driven associations, and other Microsoft technology-centric companies with award-winning solutions to speed up all customer interactions, get rid of paperwork, accept payments and maintain the best relationships. Offering each user in every department of an organization one sure path to efficiently service, support and extend the customer experience.

Rising costs and tight margins keep organizations today under constant pressure to improve return on marketing, service, and sales investments. Savvy businesses have found that Microsoft Dynamics CRM can provide a solution that costs less and delivers a great foundation for their CRM investment. And when these businesses need tailored business solutions to streamline their unique processes, they turn to the Powertrak modules and Application Builder to extend the functionality of their Microsoft Dynamics CRM investment. Powertrak has all the functionality of the award-winning Worldtrak CRM product line and is built right on top of Microsoft Dynamics CRM -- turn on Powertrak and go!

Powertrak offers rich capabilities that extend far beyond account management and incident tracking, with the scalability to handle large volumes. Powertrak offers the world's best Microsoft Dynamics CRM add-on modules including Credit Card Acceptance and Processing, Advanced Marketing, Customer and Partner Portals, Contact Center, Service Management, XML integration and workflow.

Powertrak also offers a sophisticated suite of specialized vertical industry solutions and enhancements to Microsoft Dynamics CRM including the following capabilities:

• High Tech Industry Solution set
• Member Based Association Management Solution set
• Powertrak Core functionality and modules
• Integrated Credit Card Payment Processing with PayPal
• *Integrated Credit Card Payment Processing with PPI - Reap the Benefits | Contact a Representative

*Payment Processing, Inc. is a registered ISO/MSP of HSBC Bank USA, National Association, Buffalo, NY, National Bank of Canada, Montreal, PQ, Canadian Imperial Bank of Commerce, Toronto, ON and Chase Paymentech, Dallas, TX.

• High Tech
  • Multi-Channel Forecaster
  • Dynamic Product/Pricing Configurator
  • Partner and Customer Service Portals
  • Education/Certification
• Member Based Associations
  • Membership Management
  • Committee Management
  • Legislation Tracking
  • Event Management

Click Here To Submit A Request For A Free Powertrak Demo!