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Powertrak Wins Top 15 CRM Enterprise Software Award

Powertrak Achieves ISM’s Highest Standard for CRM Software Solutions

Today, Axonom announces its Powertrak v10 was selected by ISM Inc., Customer-Centric Business Strategic Advisors, as a Top 15 CRM Enterprise Software Award for 2013. This is the fourteenth time that Axonom has been named to the Top 15 Award roster.

Our commitment to developing Customer Relationship Management software does not end with the Top 15 CRM Award. We’ve dedicated a lot of time and resources to attain other certifications and competencies, such as the Gold CRM Competency in the Microsoft Partner Network and Certified for Microsoft Dynamics CRM (CfMD) status.

For those of you unfamiliar with CfMD, it helps identify Microsoft Dynamics solutions that have been tested for compatibility, meet high quality standards, and are successfully used by existing customers.

“The ISM and Microsoft awards and certifications directly reflect our commitment to the CRM marketplace by developing and delivering industry-specific software, services, and support,” said Mike Belongie, COO at Axonom.

Who’s ISM, Inc.?

ISM, Inc. has 28 years of experience in the CRM industry and specializes in creating and implementing Customer-Centric Business Strategies that leverage CRM, Social CRM, and Social Media tools and techniques. With many close relationships to key analysts in the CRM marketplace, ISM has of the most comprehensive and unbiased CRM publications available in today’s marketplace.

What’s The Top 15 CRM Award?

Powertrak Wins ISM Top 15 CRM Award“The winners of the 2013 Top 15 are the influencers in the CRM community as they make significant advancements in both functionality and connectivity for sales and marketing professionals; offer better decision making tools for executives; and provide more intimate connectivity with today’s Digital Clients,” said Barton Goldenberg, president, ISM.

The Top 15 CRM Award reflects the segment of the CRM marketplace that the software is targeted towards and are available for purchase as a package. Enterprise (upper mid-sized to large) companies in the High-Tech, Manufacturing, and Services industries turn to Axonom for solutions to enhance CRM platforms by extending revenue generating business processes to mobile devices. With solutions like Configure-Price-Quote, Product Configurator, Time and Billing, Mobile Surveys, and Portals, Powertrak is designed to guide and capture survey information, manage the quote-to-cash cycle, automate time entry and billing management processes, and streamline transactions.

“Axonom is to be praised for obtaining the Top 15 honor as ISM’s software selection process is strenuous and comprehensive,” added Goldenberg. “Axonom is a leader in the fast-paced CRM industry.”

The Evaluation Process

The CRM software reviews are based on 209 evaluation criteria, in addition to an ISM analyst review with the vendor to demonstrate functionality for individual criterion. Powertrak was chosen after intensive testing by the ISM Software Lab at its Bethesda, Md.-based headquarters. Each package was rated according to 209 selection criteria, including 98 business functions, 48 technical features, 36 implementation capabilities, 10 real time criteria and 17 user-support features.

CRM Industry Trends

Goldenberg noted that mobile, Social CRM, Cloud Computing and SaaS continue to be popular software features with Big Data Business Intelligence tools and gamification applications among the new trends ISM sees in CRM software.

Top 15 CRM Award Winners

  • Enterprise CRM Winners
    • Amdocs CM v. 9.0 – by Amdocs Limited
    • C2 CRM v. 10 – by Clear C2, Inc.
    • Consona CRM – by Aptean
    • ExSellence 5.92 – by Optima Technologies, Inc.
    • Firstwave CRM – by Firstwave Technologies, Inc.
    • Infor Epiphany 10.0.1 – by Infor
    • KANA Enterprise – by KANA, Inc.
    • OnContact CRM v. 7.5 – by Oncontact Software Corporation
    • Oracle Siebel CRM – by Oracle Corporation
    • Pega CRM 6.3 – by PegaSystems
    • Pivotal CRM v. 6.0.12 – by Aptean
    • Powertrak v10 – by Axonom, Inc.
    • Salesforce.com – by Salesforce.com
    • SAP CRM 7.0 – by SAP AG
    • update.seven – by update software AG
  • SMB CRM Winners
    • Ardexus MODE – by Ardexus, Inc.
    • BPMonline CRM – by BPMonline
    • C2 CRM v. 10 – by Clear C2, Inc.
    • Goldmine Premium Enterprise Edition 9.2 – by FrontRange Solutions, Inc.
    • GBS CRM – by Group Business Software
    • Maximizer CRM 12 – by Maximizer Software Inc.
    • Microsoft Dynamics CRM 2011 – by Microsoft Corporation
    • NetSuite CRM 2012.2 & NetSuite ERP – by NetSuite, Inc.
    • Oncontact CRM v. 7.5 – by Oncontact Software Corporation
    • Sage CRM 7.1 SP2 – by Sage Group, PLC
    • Sage SalesLogix v. 8.0 – by Sage Group, PLC (has been acquired by Swiftpage)
    • Salesforce.com – by Salesforce.com
    • Salespage Enterprise – by Salespage Technologies, LLC
    • StayinFront CRM – by StayinFront, Inc.
    • Sugar CRM v. 6.6 – by Sugar CRM

Download Top 15 CRM Awards

The Top 15 winners for each category are featured in ISM’s 19th edition of User and Vendor electronic versions of The Guide to Mobile and Social CRM and are available for purchase in CD and downloadable format at www.ismguide.com/ism-products/crm-reviews-online. For more information, call 301-656-8448 or email John Chan at jchan@ismguide.com.

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