This is a mini-case study on Microsoft Dynamics CRM and ERP partner, Vertical Cloud Service's, experience searching and selecting a partner channel solution to power its rapidly-growing partner channel program. Download the Vertical Cloud Service CPQ and Portal case study.
Overview
Vertical Cloud Service, in partnership with Reviora, a leading provider of managed hosting solutions, offering high availability cloud environments for critical business applications, sought Powertrak CPQ and Partner Portal to help sell, service and support its Microsoft Dynamics and Acumatica partner community.
The Situation
With a large number of Microsoft Dynamics SaaS users relying on Vertical Cloud Service daily, and over 70,000 users at peak season this year, the company required a flexible, scalable, packaged solution to operate its quote and order processes and streamline partner and customer interactions and transactions.
“We have put together an industry-leading partner program where we work with the best consultants in the nation to deploy hosted software,” said Jason Mindte, VP Sales at Vertical Cloud Service. “Our rapid growth mandated that we had to provide our partners with access to mission-critical information and ordering tools to help them succeed.”
The Solution
Powertrak is a robust, end-to-end, configure-price-quote (CPQ) solution that empowers internal sales to efficiently build quotes and configure orders quickly and accurately. Utilizing the same underlying technology, Powertrak Portal extends the selling, quoting, registration, and sharing of information to external relationships such as partners, distributors, and resellers.
The Results
With Powertrak, Vertical Cloud Service now delivers critical tools and information that partners need for maximized business success, such as quoting and ordering, training, education and support, marketing programs and resources, sales support and communication.
“Vertical Cloud Service evaluated the top CPQ vendors and selected Axonom for two primary reasons," stated Mike Belongie, COO of Axonom. "First, the one-stop-shop ability of Axonom to provide an end-to-end, quote-to-cash solution for Vertical Cloud Service’s partners. Second, the flexibility of Powertrak to be rapidly configured to dynamic requirements.”