Powertrak Blog

How To Achieve A Successful CRM Implementation

Posted by Michael Bauer 04/30/2012 Categories: How Tos Microsoft Dynamics CRM

Microsoft Dynamics CRM Implementations by Axonom

As a software organization with one of the largest Microsoft Dynamics CRM consulting staffs in the world, Axonom takes great pride in serving our customers. We are ONLY focused to implementing CRM related projects, this is our true expertise and one of the reasons why our staff is very successful.

Our goal is to assist clients in the successful achievement of their Customer Relationship Management business objectives through the appropriate use and implementation of Microsoft Dynamics CRM and Powertrak technologies by maintaining the highest level of employee and client satisfaction.

In doing so, our Professional Services team utilizes a comprehensive phased project implementation approach built upon the Microsoft Sure Step Methodology. We will work with your organization in setting priorities, refining the CRM objectives and setting ROI targets for the subsequent CRM project phases.

Our Staff

Axonom’s Professional Services operates as a team and requires the cooperation of multiple roles to achieve its goals. The team is comprised of seventeen talented, Powertrak and Microsoft certified professionals located across the United States. The team is broken down into three roles…

  • VP Professional Services – Manages the Axonom consulting staff who implements Microsoft Dynamics CRM and Powertrak solutions.
  • Project Manager – Responsible for the delivery of the project and client satisfaction.
  • Implementation Consultant – Responsible for producing the project deliverables as laid out in design and requirements documents and statements of work.


The best way to maximize the success of your CRM implementation is to spread knowledge throughout your organization. Axonom prides itself on providing an exceptional learning and teaching environment. Attend one of our hands-on, instructor-led training classes and walk away with new skills to maximize your CRM investment.


Customers and partners speak highly of Axonom’s Professional Services’ team. Click here to read more testimonials.

“Axonom played a crucial role in the implementation of our Microsoft Dynamics CRM tool. The Axonom team came in and was quickly able to understand our complex business processes and implemented these in a way  that was easy for users to understand.”

Great Clips 

“Axonom’s training class and trainers are first-class. I appreciated the in-depth knowledge and professionalism shown by all in your organization.”

 – Spinnaker

“Axonom has done excellent work for VisionShare on several phases of our CRM initiative.  We continue to use them and have been very satisfied.”


By Michael Bauer