Customers share their thoughts on the business benefits received from Powertrak
"Powertrak 3D Product Configurator gives us flexibility to demonstrate correct product placement as well as the ability to demonstrate and spatial limitations based on the room design. It's very flexible and allows us to show our product in a way we never were able to before. The accuracy, look and feel of the models that are used is amazing and very realistic which allows our customers to get a much better sense of what their end design would look like."
“Powertrak VRoom significantly changes how we communicate, educate, and present our customizable solutions to prospective buyers at trade shows. It gives designers and decision makers an immersive, first-hand experience how our equipment fits and operates in various healthcare environments. The combination of working with our sales team, visualizing the layout, and experiencing our products in real-time will speed the design-to-quote process, resulting in increased customer satisfaction, revenue and margin.”
Read more quotes from Skytron in this interview.
CRAIG WASSENAAR, President
Salsbury Industries - Mailboxes.com
"We found that Axonom had an offering that met our current and future needs, and the positive cultural fit between companies was also a factor in our decision making process.
Powertrak 2D Visual Product Configurator gives us a user-friendly and visually-driven design, quote, and checkout solution available on our website for anyone interested in custom designing particular mailboxes.
Since the launch of our visual 4C mailbox configurator, we have seen significant increases in orders, and improvements in usability, engagement and most importantly customer satisfaction."
Fortune 500 Company
“We’re in the business of selling a solution, not just a product. Rack designs have a number of complex components, wiring and cabling, and configuration possibilities; traditional selling methods are no longer effective. Virtual Reality improves how we communicate, educate, and demonstrate the entire digital, connected infrastructure experience.”
Bull Outdoor Products
"The Kitchen Designer, powered by Powertrak 3D Product Configurator, will strengthen customer loyalty, enhance existing dealer relationships, and expand our brand into new markets. The combination of delivering first-class products using the finest materials and offering an intuitive configuration, quoting, and ordering solution so simple, compelling, and error-proof, our dealer's adoption rate will be high and customers will enjoy their ordering experience."
FRANK MELLO, VP Sales and Marketing
Arkos Field Services
"Axonom clearly established themselves as a go-to CPQ partner with a flexible and robust quoting solution to solve our business needs.
Right from the start, Axonom understood our industry, coached our team on best practices, and had a highly customizable CPQ solution. In addition, they proved to be lower in cost and offered maintenance-free hardware and software management by hosting Microsoft Dynamics CRM and Powertrak at NetPRM, its cloud-based hosting environment.
With Powertrak CPQ, we’re executing sales and service quotes more efficiently and accurately, and in position to go after new business faster without adding additional resources."
SAVANNAH CRIDDLE, Sales and Marketing Coordinator
Wallenius Wilhelmsen Logistics
"We had spent nearly four months evaluating different CPQ vendors but found that Axonom clearly demonstrated the ease in which Powertrak is configurable and tightly integrated into Microsoft Dynamics CRM, in addition to a very attractive pricing and delivery model."
GLENN-ROBERT MONSEN, Project Manager
"After careful consideration, we selected Powertrak CPQ and Portal based on the solution strength, team expertise, and project approach and cost."
MICHAEL PALUMBO, Director Sourcing and Vendor Management, IT Global Applications Support and Development
Shimadzu Scientific Instruments
"Powertrak CPQ not only gives us control to create kits and execute sales quotes more efficiently and accurately, but its robustness allows us to apply multiple quotes, that may include multiple product kits, to any given opportunity in Microsoft Dynamics CRM and forecast one or more quotes for pipeline management.
This is a powerful benefit as we become less dependent on IT's input and approval for kit configurations, move toward product management and sales independence, and increase the accuracy of our reporting and forecasting."
KAREN SASAKI, Manager of Information Technology
Middle Atlantic Products
"When we decided to replace our quoting and design apps, we placed a major emphasis on how to improve the user experience. Our next CPQ solution had to incorporate enhanced visualization, interactivity, mobility, and a user-friendly, intuitive interface.
Our evaluation team interviewed a number of configurator vendors but found that Axonom had a platform that would transform our digital catalog into a highly interactive selling tool.
With Powertrak, our partners and customers now have a complete solution to rapidly and accurately configure, quote and order make-to-order racks without the need for extensive product knowledge."
"We've seen rapid growth in the number of Configurator users and received extremely positive feedback in the short time it's been online. Our dedicated Configurator team has been hard at work improving the users' digital experience.
From beginners to experts, we want our customers to be able to build intuitive, personalized systems that match the exact design and installation needs of today's demanding A/V environments. With built-in intelligence for even greater ease of use, phase two reflects our core philosophy and the positive customer experience we strive for."
DAN TARKOFF, Vice President of Sales
Karcher Group - Middle Atlantic Products' Customer and Integrator
"As an integrator and a Middle Atlantic customer, working with the Configurator simply made my job easier. Many of the rooms had the same systems, so I was able to quickly order the same rack configuration for all those classrooms. Instead of ordering a list of parts, my entire product list is bundled into one part number – streamlining the ordering process.
Having the equipment racks shipped preassembled also saved our team a ton of man-hours, but by far, my favorite feature on Configurator is the ability to easily see the equipment and layout visualized exactly where I wanted each component. The tool is indispensable for large AV projects; it’s become a key step in our integration process."
Hong Cheng, Vice President of Technical Operations
"The Axonom Product Configurator allows our partners to configure complex products based on rules so we are guaranteed that they get products quoted that can be built. This saves our partners and ourselves much time and brings efficiency to the quoting process. We do not have to spend time working with the partner to re-do quotes based on components that are not compatible. The rules engine eliminates all the issues of incompatibility.
The best part of working with Axonom is their customer support. They have been incredible in meeting our needs for technical support, and have been able to work with us at the spare of the moment in solving problems. They have even made themselves available during week-end migrations and upgrades. I cannot say enough about their service model."
MARK DEBOWER, Program Director - Global Business Support
DYNAMIC Fitness & Strength
"Our team sought out a streamlined quoting and ordering process, which enables our customers and dealers to interactively custom-design and buy our products immediately, without waiting days or weeks for design, manufacturing, and delivery.
Powertrak 3D Product Configurator enables our internal sales reps, external dealer network, and customers to visually and interactively custom-design single rooms to entire facilities with our modular RIG and RACK products and accessories. Adding Powertrak allows our business to take the customer value-added service to a completely new level."
SAM SOPER, Chief Information Officer
Utility Trailer Manufacturing Company
"Finding a company with a sales configurator and partner portal available as one unified application, along with seamless integration into Microsoft Dynamics CRM were the driving forces in the selection process."
LISA DRAKE, Director of Information Technology
Hitachi Medical Systems America
"We utilize Axonom's Powertrak Editable Grids with Microsoft Dynamics CRM 2011. Powertrak is solid and the editable grids are only one piece of a nice set of screen customization and development tools that are part of the suite. We not only enhance standard CRM forms, but also used it to develop and deploy our own custom forms for the iPad."
MARK DITTMER, Sr. Software Analyst
"Axonom’s Powertrak software has been a great investment for our company. We have a high transactional, high volume business and Powertrak has allowed us to consolidate numerous CRM forms into one Editable Grid. Not only is the Grid a single screen, the users control 90% of the updates directly from the grid with little to no screen popups.
As a result, Powertrak will allow our center employees to increase their focus on our patient’s experience, and less time navigating the support system."
JOHN LONG, CRM Technical Lead
2 Degrees Ventures
"We saw Axonom as the ideal partner for our CRM project. They brought extensive expertise in tailoring Microsoft Dynamics CRM to fit our business, plus a suite of enhancement solutions (Powertrak Portal/Scripted Surveys) to complete additional business requirements.
Powertrak Scripted Surveys solution for mobile devices simplifies and streamlines the survey process by guiding our staff to ask pertinent interview questions based on responses."
DOUG KANNER, CFO
Accent Gold Solutions
"While there are several editable grid tools we evaluated, Powertrak included more features than any of the others. We especially were excited about the ability to drill down in the list view to sub records and edit those records in the list, and the ability to see a preview for a record within the list view.
Because Powertrak is really a whole system--it includes far more functionality than just editable grids. It takes a while to get up to speed and actually implement a design. So the deployment time is longer than expected."
TIM PRIESTLEY, Executive Director
"The combination of Microsoft Dynamics CRM and Powertrak is helping Dell Compellent provide the tools and information its reseller partners need for increased business success.
My team began to work with Axonom in 2003 on an integrated Dynamics CRM/GP/Powertrak solution that has fueled tremendous growth over the last 8 years. Axonom has been strategic in their interaction with us, helping us to leverage their platform to gain unprecedented business value from the solution."
MICHAEL BEACH, Executive Director, Sales Operations
"We have been working with Axonom since 2009, you have to love their browser agnostic platform, and how we were able to seamlessly extend advanced Powertrak functions such as event registration to the iPad. Because Axonom delivers Microsoft Dynamics CRM to mobile devices, our sales staff are now bringing their iPads to business engagements instead of laptops. This is definitely a strategic service advantage with Powertrak and Axonom."
DAN WEBBER, Chief Information Officer
"We have gone from having a fully internal quoting process to being able to engage our channel partners to do quoting. This a big advantage for us as we have customers around the world that can get quotes in minutes vs. days."
DAVE RUELLE, Director of Sales and Service
"Axonom was the only company with both the SaaS products and a SaaS model that could accommodate our channel model."
We have a large distribution channel but that channel only needs infrequent interaction through the Powertrak Portal. Axonom understands our business and has designed their solutions specifically for customers, like Sonitec-Vortisand, with configure-to-order and channel sales processes."
SIMON TOUSSAINT-LEVESQUE, Director of Marketing
"Axonom has taken on the burden of day-to-day Microsoft Dynamics CRM administration, maintenance, and upgrades. The company’s hosted SaaS environment, NetPRM, gives our team a dependable, secure, and cost-effective choice to deploying Microsoft Dynamics CRM.
We're proud to serve our community and patients with products and devices used to treat circulatory disorders. Microsoft Dynamics CRM and Axonom's software solutions help us deliver the level of service that has come to be distinguished as a standard of excellence within our industry."
MARK KNIGHT, President
"We selected Axonom and its Powertrak High Tech suite of modules because of their industry-specific expertise and out-of-the-box functionality. Axonom’s modules deliver the partner relationship management capabilities we required to optimize lead registration and routing, partner-driven quoting, and partner opportunity management and forecasting.
As an added advantage, Axonom also provided direct and partner-driven customer self service features and internal contact center and case management capabilities for our customer service organization. We were happy to find all of these capabilities from a single vendor with the domain expertise that meets our current and future requirements."
MIKE MCGUIRE, Chief Commercial Officer